Following Boris Johnson's latest lockdown announcement, we wanted to update you on how we are working over the next month and for the foreseeable future until 'Non-Essential Retail' can re-open.
We are putting steps in place at every stage of your project from your initial enquiry to the project completion to make sure our clients, suppliers and team are safe.
So firstly, as of Tuesday 5th January 2021, unfortunately, our showroom will be closed to the public.
However, we will still be taking new enquiries, measures and projects on. To make an enquiry, simply call us on 01943 817477, you can email us at [email protected]
You can also get inspired by taking a look at our website or check out our Instagram and Facebook pages. Your enquiry will be still answered within the hour by one of the team.
We are still offering a free home design visit to all our customers. This is where one of the team will visit you at your home and discuss what you’re looking for and what your dream living space looks like. We will take measurements of your room, keeping 2 meters apart where possible.
Prior to the visit, we will ask you if you've had any symptoms but also make sure our team’s temperature is checked and normal at the start of each day. Should there be any issue, we will contact you to re-arrange immediately. Our team will wear PPE at all times, in particular gloves and a mask.
After the home design visit your designer will propose the best solution and design and will call you to arrange another meeting. This will take 2-3 days. Usually, we would ask you to visit the showroom and discuss our proposal and what we recommend to maximise your space. Unfortunately, we cannot do so we will bring the showroom experience to you. We will visit your home to discuss the design or meet remotely via Zoom. Your designer will bring door and handle samples to you so you can still choose your perfect kitchen or wardrobe.
Once you’re happy to proceed, we will arrange our usual technical survey where your project manager will visit confirm every detail on your project ensuring we have all the information and measurements we need.
Our manufacturing and installations team will be working as normal to ensure we keep to schedule over the coming weeks. We understand these are tough times for everyone and now more than ever safety is of paramount importance.
We wanted to let you know that doing business with Wharfedale Interiors is safe and low risk. We look forward to seeing you soon and thank you for your continued support.
Rhys & the Wharfedale Team